This English version is provided for information. In case of discrepancy, the French version prevails.
Version of 5 October 2026, in force as of that date. These terms supplement the platform Terms of Use. Part A: online booking. Part B: boosts taken out before the offer was discontinued.
Article 1 — Scope
These terms apply to any lessor who opens a property to online booking: a private individual, a société civile immobilière (property holding company) or a real estate professional (agency, property manager, managing agent) acting on behalf of an owner who authorises it to do so. The professional warrants that it holds the authorisations and professional licences required by law. Terms defined in the Terms of Sale for Tenants have the same meaning here.
For a professional Landlord, any amendment to these terms is notified at least 15 days before it comes into force (Regulation (EU) 2019/1150).
Part A — Online booking
Article 2 — Role of ImmoJeune and of the Payment Provider
ImmoJeune puts the Landlord in contact with applicants and provides the tools to receive applications, propose a rental period and receive the first month's rent. The Landlord alone sets the terms of its Listing, alone chooses its tenant, and drafts and signs the lease. ImmoJeune is not its agent and is not a party to the lease.
Funds are collected, held and paid out by Stripe Payments Europe Ltd, to a payment account opened in the Landlord's name (the "Payment Account"). The Landlord accepts Stripe's terms when opening this account.
Article 3 — Activation and identity verification
To open their property to booking, the Landlord provides their identity, date of birth, address, contact details and the IBAN of an account in their name. A société civile additionally provides its articles of association, its registration, and the identity of its representative and of its beneficial owners.
The Landlord's identity is verified by identity document and verification photo (selfie). Until the verification is approved, online booking cannot be activated. ImmoJeune may request proof of the right to let: title deed, property tax notice or the owner's authorisation.
Article 4 — Tax obligations
The Landlord declares their rental income themselves. As a platform operator, ImmoJeune sends the tax authorities each year the Landlord's identity, tax identification number, the address of the property and the amounts received through the platform (DAC7 Directive, Article 1649 ter A of the French General Tax Code). The Landlord receives a copy before 31 January. Without a tax identification number, ImmoJeune may suspend payouts.
Article 5 — Listing and property
The Landlord warrants that:
- it owns the property or is authorised to let it, including by way of subletting;
- the description, floor area, amenities, rent, service charges and photos correspond to the actual property;
- its calendar is up to date, and a property let elsewhere is removed without delay;
- the property is decent (Decree No. 2002-120), meets the energy performance threshold in force and is fitted with a smoke detector;
- the rent complies with rent control where it applies, and the security deposit with the statutory caps (1 month excluding service charges for unfurnished, 2 months for furnished);
- the Listing states the significant terms of the lease: type and term, joint and several liability clause in flat-shares, guarantor required.
Article 6 — Applications and proposal
The Landlord examines applications freely, without discrimination (Article 1 of the French Act of 6 July 1989). The Landlord requests only the documents authorised by Decree No. 2015-1437. The Landlord responds within 72 hours, failing which the application expires.
By making a proposal, the Landlord undertakes to let on the terms of the Listing and on the proposed dates if the applicant pays within 48 hours. If the Landlord makes the same proposal to several applicants, the first to pay obtains the booking and the other proposals lapse. The Landlord verifies the authenticity of the applicant's documents themselves.
Article 7 — Service Fee
Publishing Listings and receiving applications are free of charge. For each booking, ImmoJeune charges a Service Fee of 3.5% incl. VAT of the monthly rent including service charges, multiplied by the number of months of the planned tenancy. A month begun counts as a full month, and a tenancy without an end date counts as 10 months. The Service Fee is at least €50 and at most one month's rent. It is deducted from the first month's rent at the time of payout.
Article 8 — Holding and payout of the first month's rent
The first month's rent is credited to the Payment Account as soon as the booking is confirmed. It remains unavailable there: no transfer to the Landlord's bank account is possible before the Tenant moves in.
The Landlord authorises ImmoJeune, for each booking:
- to suspend any transfer of these funds until the move-in is confirmed;
- to have all or part of these funds reclaimed by the Payment Provider when a refund is due to the Tenant under these terms;
- to deduct the Service Fee;
- to have any amount the Landlord owes ImmoJeune under these terms, in particular the indemnity under Article 9, debited from its Payment Account.
The transfer is triggered when the Tenant and the Landlord have confirmed the move-in from their personal area. If both confirmations have not been obtained 7 days after the Move-in Date, ImmoJeune examines the situation and decides on payout or refund. The transfer then follows the Payment Provider's banking lead times.
The first month's rent is set against the first month of the tenancy, and the Landlord issues a rent receipt for it. The security deposit and subsequent rent payments are collected directly by the Landlord. ImmoJeune does not handle their recovery.
Article 9 — Cancellation
The booking is firm upon payment. The Landlord then undertakes to deliver, on the Move-in Date, decent accommodation that conforms to the Listing, and to sign a compliant written lease.
The time limits in the table are counted in calendar days, from the date on which the cancellation is sent to the Move-in Date. The Landlord and the Tenant may agree on a different allocation of the first month's rent by a written agreement of both parties in the ImmoJeune messaging service.
| Situation | What the Landlord receives | Service Fee |
|---|---|---|
| Cancellation by the Tenant more than 30 days before the Move-in Date | Nothing. The rent is refunded to the Tenant | Not due |
| Cancellation by the Tenant 30 to 15 days before the Move-in Date | 50% of the first month's rent, as a holding indemnity, paid on the scheduled Move-in Date | Due, calculated on the amount paid out |
| Cancellation by the Tenant less than 15 days before the Move-in Date | The first month's rent, as a holding indemnity, paid on the scheduled Move-in Date | Due |
| Tenant who does not turn up: neither confirmation nor report 7 days after the Move-in Date, accommodation kept available | The first month's rent | Due |
| Departure of the Tenant after move-in | The first month's rent. The end of the lease follows the law | Due |
| Cancellation by the Landlord, or established breach | Nothing. The Tenant is refunded in full | Not due, plus the indemnity below |
If the Landlord cancels a booking or fails to meet its obligations, it owes ImmoJeune a fixed indemnity of €150, increased to €299 if the cancellation occurs less than 15 days before the Move-in Date. It compensates for the Booking Fee refunded to the Tenant. No indemnity is due in the event of force majeure (loss event, natural disaster) reported and substantiated within 48 hours. Breaches are those listed in Article 7 of the Terms of Sale for Tenants. A difference in floor area of 10% or less is not in itself a breach.
The indemnity is debited from the Landlord's Payment Account. If the balance is insufficient, the Payment Account goes into debit, and the Payment Provider collects the difference from the registered bank account, in accordance with its terms accepted by the Landlord. The Landlord is informed of this by e-mail before the debit. Until the amount is settled, online booking remains deactivated on their account.
In the event of a report by the Tenant, the Landlord has 72 hours to submit their observations and supporting evidence. ImmoJeune then decides what happens to the amounts paid online, without depriving the parties of their right to bring the matter before the courts.
If an amount already paid out must be returned, the Landlord repays it within 14 days at ImmoJeune's request. Failing this, ImmoJeune may deduct it from a subsequent payout or pursue its recovery.
Article 10 — Payment disputes
ImmoJeune handles disputes raised by a Tenant with the Payment Provider. The Landlord provides within 5 days, on request, the signed lease, the inventory, the rent receipt and their exchanges with the Tenant. If the dispute is lost for a reason attributable to the Landlord (accommodation not provided or not compliant, documents not provided), the Landlord repays the amount in accordance with Article 9. If it is lost even though the move-in is established and the file is complete, ImmoJeune bears the loss.
Article 11 — Booking through the platform
Once an applicant has made contact via ImmoJeune for a property open to booking, the Landlord concludes through the platform. The Landlord does not offer direct payment to avoid the fees. In the event of proven circumvention, ImmoJeune may suspend their Listings or account, and claim the fees that would have been due.
Article 12 — Sanctions and end of the service
Sanctions follow Article 10 of the Terms of Use: reasoned, proportionate, open to challenge. The Landlord may deactivate online booking or close their account at any time. Bookings already paid for are then performed until their completion, including payout.
Part B — Boosts taken out before the offer was discontinued
Article 13 — Current boosts
The Boost offer, which promoted a Listing in the results, has no longer been available for subscription since 1 October 2026. Boosts already taken out remain active on the following terms, until terminated.
- Duration and renewal: the boost is renewed automatically at the end of each period of 10, 30 or 60 days, according to the plan taken out, at the price in force at the time of subscription.
- Termination: the Landlord may terminate at any time, without charge, from the boost management page in their personal area (Art. L.215-1-1 of the French Consumer Code). The Landlord receives a confirmation by e-mail. Termination takes effect at the end of the current period, with no further charge. The period already begun is not refunded.
- Account closure: closure of the account or of the Listing, by the Landlord or by ImmoJeune, terminates the boost automatically. No registered letter is required.
Article 14 — Complaints, mediation, governing law
Complaints, mediation and governing law follow Article 14 of the platform Terms of Use. A private-individual Landlord acting as a consumer may refer the matter free of charge to the consumer mediator CM2C, 49 rue de Ponthieu, 75008 Paris, tel. 01 89 47 00 14, [email protected], www.cm2c.net/declarer-un-litige.php . For a company or a professional, and failing an amicable settlement within two months, the courts of Paris have exclusive jurisdiction.